Feeling the need to give a shout-out to the shoe department manager at Lord & Taylor in Manhattan. Superb customer service. Took back shoes I had worn for a few hours, told her they had no support. She agreed to let me exchange them.
And all my love and devotion to the salesman who found the “last pair” of Cole Haan lacie thong sandals in the stock room, which just happen to be in my size. Told him I could kiss him on the lips I was so happy. His response: That’s definitely an option.